Operated by: Alliance Ecommerce Group, LLC
Last Updated: February 22, 2026
Alliance Ecommerce Group, LLC ("we," "us," or "our") operates MyBarberBiz.com (the "Site"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from the Site. By accessing or using our Site and services, you agree to the collection and use of information in accordance with this policy.
We collect various types of information to provide and improve our services to you.
Personal Information You Provide:
Account & Order Information: Name, email address, shipping/billing address, and payment information (processed via secure third-party processors).
Business Details: Wholesale cost info, Shopify credentials, and barber/influencer business data.
Communication Data: Information provided during consultations, Beauty Academy sign-ups, or support tickets.
Mobile Information: Phone numbers collected specifically for SMS communications and account verification.
Information Collected Automatically:
Usage Data: IP address, browser type, operating system, and pages viewed.
Cookies & Tracking: We use cookies, beacons, and pixels (such as Meta or Google tags) to track Site activity, remember your preferences, and improve our marketing.
Third-Party Sources: Information from Shopify or marketing platforms (like GoHighLevel) when you integrate your store with our services.
We use the information we collect to:
Fulfill Services: Set up Shopify stores, manage inventory, and process dropship orders.
Communication: Send updates, support messages, and promotional offers.
SMS Marketing: Send text alerts regarding order status or marketing promotions (only if you have opted in).
Optimization: Analyze Site performance and personalize your experience.
By providing your mobile phone number, you opt-in to receive recurring automated promotional and personalized marketing text messages (e.g., cart reminders or beauty product offers) from My Barber Biz.
Consent: Consent to receive automated marketing text messages is not a condition of any purchase.
Opt-Out: You can unsubscribe at any time by texting STOP to our shortcode or long-code number.
Help: Text HELP for assistance or contact [email protected].
Frequency: Message frequency varies based on your interaction with our Site. Message and data rates may apply.
Important: We value your privacy. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We use cookies to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site (such as maintaining a logged-in session). We may also use tracking pixels to serve targeted advertisements on social media platforms based on your past visits to our Site.
We implement industry-standard security measures, including SSL encryption and secure payment gateways, to protect your data. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure. We retain your information only as long as necessary to provide services and meet legal obligations.
Depending on your residency, you may have the following rights:
Access & Correction: Request a copy of your data or updates to inaccurate info.
Deletion: Request that we erase your personal data ("Right to be Forgotten").
Portability: Request your data in a machine-readable format.
Withdraw Consent: Opt-out of marketing emails or SMS at any time.
To exercise these rights, contact us at [email protected].
We share data only with:
Service Providers: Payment processors, shipping carriers, and CRM platforms (e.g., GoHighLevel/Shopify).
Legal Requirements: If required by law or to protect our rights.
Note: As stated in Section 4, this excludes your SMS opt-in data.
Alliance Ecommerce Group, LLC 1309 Coffeen Ave, Sheridan, WY 82840, USA
Email: [email protected]
Thank you for choosing My Barber Biz. We strive to provide the best tools and supplies for your business. Please review our policies regarding shipping and returns below.
Carrier Selection To ensure your order reaches you as quickly and safely as possible, My Barber Biz reserves the right to select the best available shipping carrier (UPS, USPS, FedEx, or DHL) for your specific order. This may occur regardless of the carrier selected at checkout, based on current transit times, service availability, or logistical constraints.
Processing Times Orders are typically processed within 1-3 business days. Once your order has shipped, you will receive a confirmation email with tracking information.
Lost or Stolen Packages My Barber Biz is not responsible for packages that are lost or stolen after they have been marked as "Delivered" by the carrier. We recommend shipping to a secure location or a professional place of business.
No Returns Due to the nature of our products and to maintain the highest hygiene standards for the barbering community, all sales are final. We do not accept returns or exchanges unless the items received are damaged or incorrect.
Damaged or Incorrect Items If you receive an item that is damaged or does not match your order, please notify us within [Insert Number, e.g., 48] hours of delivery. To be eligible for a resolution, the item must be unused and in its original packaging.
RMA Requirement Before returning any item, you must obtain a Return Merchandise Authorization (RMA) number. Returns sent without a pre-approved RMA number will not be processed or refunded.
How to Request a Return:
Email our support team at [email protected].
Include your order number and clear photos of the damaged or incorrect item.
Once your request is reviewed and approved, we will issue an RMA number and provide further instructions on how to return the item.
If you have any questions regarding your shipment or a specific order, please reach out to our team:
Email: [email protected]
Thanks you for visiting—your support means a lot to us.
Copyright 2026. My Barber Biz. All rights reserved.